Return Policy
At VITALITY CLOTHINGTRADE, we strive to ensure your satisfaction with our high-quality sauna suits. If you need to return a product, please follow these guidelines:
Return Window:
We accept return requests within 15 days of the purchase date.
Condition:
Items must be returned in their original condition—unworn, unwashed, and with all original tags attached.
Order Confirmation:
Please provide your order confirmation email or order number with your return request.
Free Returns:
We offer free returns on all products. Once your return is approved, we will cover the return shipping costs. Each customer may return up to three (3) items per month at no charge.
Steps to Initiate a Return:
- Email us at contact@vitalityclothtrade.com with the subject “Return Request.”
- Include your order number and a detailed reason for the return in your email.
- Our customer service team will respond promptly with detailed return instructions.
Refund Process:
After receiving and inspecting your returned item, we will initiate your refund. Please note that refund processing times may vary based on your payment method.
Contact Us:
For questions or assistance regarding our return policy, please reach out to us at contact@vitalityclothtrade.com. Our dedicated team is here to help ensure a smooth and satisfactory return process.
Thank you for shopping at VITALITY CLOTHINGTRADE. We are committed to providing high-quality products and excellent customer service.